
Return Policy
If you are not completely satisfied with your Cukes Coolwear purchase, you can return or exchange it within 30 days of the order shipping date. We accept the return of merchandise in its original condition (unworn, unwashed, with original tags attached) or defective/damaged merchandise. Refunds for merchandise requested within 30 days will be credited in the same form as the original payment method or as store credit which you'll specify during your return request. We kindly ask our customers to provide reasons for returns and exchanges only to better our brand.
Requirements
- Items must be unworn, unwashed, not altered, and the original tags must still be attached.
- Items must be free of stains, makeup, deodorant, wear, or scent.
- We can only accept returns for merchandise that was purchased from our website, CukesCoolwear.com. We are not able to accept returns or honor exchange requests from merchandise purchased at one of our retailers.
- We are not responsible for packages that are not received.
- We reserve the right to deny refund or exchange requests if the merchandise does not meet our return policy requirements.
- We reserve the right to refuse any packages shipped to our returns department without a shipping label generated by our returns system.
- Item(s) must not have been marked as 'Final Sale' at time of purchase.